Fueling Your CS Strategy via Product Experience

**Speaker**: Morgan Redwine, Manager of Customer Success Strategy and Operations at Dealerware.

Do you know if your customers are utilizing key facets of your product suite? Do you know which features are stickiest? Do your CSMs take action against Product-led insights? Join Morgan Redwine, Manager of Customer Success Strategy and Operations at Dealerware, for a discussion around:

- How product data can surface actionable insights for CSMs to lead with
- Identifying key usage habits that make a customer sticky and primed for growth
- Leveraging in-app engagements to drive customer action at scale.