Simplifying with AI: The Future of Customer Success

AI allows Customer Success Managers to focus on where they uniquely add human-led value. It enables faster time to value and faster onboarding times—because we’re sure your customers are expecting the same from you. In this course, you'll examine how you can harness the power of AI to support Customer Success.

You'll explore:

• How predictive digital strategies are fueling new productivity and efficiency in CS
• The latest CS and AI insights from Gainsight's CS Index and AI Survey reports on where CS is headed in 2024
• How companies like Gainsight and Floqast are using the latest AI functionality to bring these strategies to life